Shipping policy

At Klean Ingredients, we carefully prepare and package every order to ensure your products arrive safely.

Processing Time
Orders are typically processed and shipped within 2–3 business days after payment is received. Orders are not processed or shipped on weekends or U.S. holidays.

Shipping
Orders are shipped within the United States using available shipping carriers and services selected at checkout. Shipping rates and estimated delivery times are calculated at checkout based on your order and shipping address.

Please note that delivery times are estimates and may vary due to carrier delays, weather, holidays, or circumstances beyond our control.

Tracking Information
Once your order has shipped, you will receive an email with tracking information when available. Please allow up to 24–48 hours for tracking information to update.

Incorrect or Incomplete Shipping Addresses
Please make sure your shipping address is correct before completing your order. Klean Ingredients is not responsible for delays or additional shipping costs resulting from an incorrect or incomplete address provided by the customer.

Lost, Stolen, or Damaged Packages
Once an order has been delivered to the address provided at checkout, Klean Ingredients is not responsible for packages that are lost or stolen. If your package arrives damaged, please contact us as soon as possible and provide photos of the package and products so we can review the issue.

Questions About Your Order
If you have any questions about your order or shipping, please contact us at kleaningredients@outlook.com.